Your privacy matters to ids88. This Privacy Policy explains in plain terms what personal data we collect from you as a member of the ids88 platform, how we use and protect it, with whom it may be shared, and what rights you hold over your own information.
ids88 ("we", "us", "our", "the Platform") operates the online betting and casino platform accessible at ids88.org. As a platform serving members across Indonesia — including players in Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, and beyond — ids88 handles significant volumes of personal data daily. We take that responsibility seriously.
This Privacy Policy sets out a transparent account of our data practices: what we collect, why we collect it, how long we keep it, who may access it, and how we protect it. We have written this document in plain English rather than impenetrable legal jargon, because we believe that informed members make better decisions — and better decisions make for a safer, more enjoyable platform for everyone.
If you have any question about any part of this Policy, our Data Protection Officer (DPO) is reachable at any time via the contact details in Section 15.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual — for example, a full name, national identity number (NIK), email address, IP address, or device identifier. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Member" / "You" | Any individual who has registered an account on ids88 or who accesses the platform in any capacity. |
| "Controller" | The entity that determines the purposes and means of processing personal data — in this context, ids88. |
| "Processor" | A third party that processes personal data on ids88's behalf, subject to contractual data protection obligations. |
| "KYC" | Know Your Customer — the identity and age verification process mandated for withdrawals and certain platform features. |
| "Cookie" | A small text file placed on your device by the ids88 platform to store session or preference information. |
When you create an ids88 account, we collect the information you provide directly on the registration form, including:
Prior to processing your first withdrawal, ids88 requires you to complete KYC verification. This involves submitting copies of government-issued identity documents such as your KTP (Kartu Tanda Penduduk — Indonesian National Identity Card), SIM (driving license), or valid passport, together with a recent proof of residential address and, in some cases, a live selfie or short video clip for liveness verification.
We record transactional data associated with your account, including deposit amounts and timestamps, withdrawal requests and settlement records, bank account names, numbers, and branch codes for BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, as well as e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja. We do not store full bank account passwords or e-wallet PINs.
We maintain a complete log of all gameplay and betting activity on your account, including game sessions (titles played, stake amounts, outcomes, session duration), sportsbook bet slips (market, selection, stake, odds, settlement), togel (Indonesia's traditional numbers lottery) ticket purchases and draw results, and all other wagering activity across the ids88 platform.
We automatically collect certain technical information when you access the ids88 platform, including IP address, browser type and version, operating system, device type and model, screen resolution, referring URL, pages visited, session duration, and click-stream data.
When you contact ids88 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution outcome. This data is used for quality assurance, training, dispute resolution, and fraud detection.
You may choose to provide additional information, such as preferences for promotional communications or responsible gaming self-assessment responses. Provision of voluntary data is optional and will not affect your ability to use the core ids88 platform.
ids88 collects personal data through the following channels:
ids88 processes your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your ids88 account; processing login and session authentication. |
| KYC & Age Verification | Verifying that you are at least 21 years of age and confirming your identity in compliance with our legal obligations. |
| Payment Processing | Facilitating IDR deposits via local Indonesian banks and e-wallets, and processing withdrawal requests to your nominated account. |
| Fraud & AML Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crimes. |
| Responsible Gaming | Monitoring gameplay patterns to identify at-risk behavior and to administer deposit limits, cooling-off periods, and self-exclusion tools. |
| Customer Support | Responding to your inquiries, resolving disputes, and maintaining quality assurance across our 24/7 support operation. |
| Personalization | Tailoring game recommendations, promotional offers, and platform content to your demonstrated preferences and activity. |
| Marketing Communications | Sending you promotional emails, SMS notifications, or in-platform messages about relevant ids88 offers — only where you have provided consent or where we have a legitimate interest. |
| Platform Improvement | Analyzing aggregate usage data to improve platform performance, user interface design, and game selection. |
| Legal Compliance | Meeting our obligations under applicable laws, regulations, and licensing conditions, including regulatory reporting. |
ids88 processes your personal data on one or more of the following legal grounds:
ids88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:
We engage carefully vetted third-party service providers who process personal data on our behalf under contractual data processing agreements. These include payment processing partners (BCA, BRI, BNI, Mandiri, and e-wallet operators), identity verification and KYC service providers, fraud detection and AML screening tools, cloud hosting and infrastructure providers, game content providers (including studios such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Pocket Games Soft), and customer support platform providers.
ids88 may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies when required to do so by law, court order, or regulatory directive, or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of ids88, our members, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of ids88's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity, and you will retain the right to request deletion of your data prior to the transfer if you choose not to continue as a member.
We may share your data with third parties in circumstances not described above where you have given explicit, informed consent to such sharing.
ids88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | Legal obligation / AML compliance |
| KYC / Identity Documents | Duration of account + 5 years after closure | Legal obligation / KYC regulations |
| Financial Transaction Records | Duration of account + 5 years after closure | Legal obligation / AML / tax records |
| Gameplay & Betting Logs | Duration of account + 3 years after closure | Legitimate interest / dispute resolution |
| Customer Support Records | 3 years from date of interaction | Legitimate interest / quality assurance |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent / legal obligation |
| Technical / Log Data | 13 months from collection | Legitimate interest / security |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ids88's internal data lifecycle management procedures.
ids88 employs a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:
Cookies are small text files placed on your device when you visit the ids88 platform. They allow the platform to recognize your device across sessions, remember your preferences, and track certain usage patterns for analytics and security purposes.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Cannot be disabled without breaking core platform functionality. | Session / up to 24 hours |
| Functional | Remembering language preferences, account settings, and display options to personalize your experience. | Up to 12 months |
| Analytics | Collecting aggregated, anonymized data about how members use the platform to improve performance and content. | Up to 13 months |
| Fraud & Security | Detecting suspicious activity, bot traffic, and unauthorized access attempts. | Up to 12 months |
You may configure your browser to refuse all or some cookies, or to alert you when a cookie is being set. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the ids88 platform. Disabling functional or analytics cookies will not prevent you from accessing core platform features but may affect personalization quality. Browser-specific instructions for managing cookies are available in your browser's help documentation.
As an ids88 member, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15. We will respond to all verifiable requests within 30 days.
Please note that some rights are subject to limitations and exceptions. For example, the right to erasure does not apply where ids88 is required by law to retain your data, such as for AML compliance purposes. ids88 will explain any applicable limitations when responding to your request.
The ids88 platform is strictly intended for adults who are 21 years of age or older. ids88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has registered an account or submitted personal data to ids88, please contact our support team immediately via live chat or at the email address listed in Section 15. We treat all such reports as urgent and will investigate within 24 hours.
The ids88 platform may contain references to, or integrations with, third-party services such as game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. While ids88 takes care in selecting reputable partners, this Privacy Policy applies only to data processed directly by ids88 and does not govern the privacy practices of third-party game providers or any external websites that may be referenced on the platform.
ids88 is not responsible for the privacy practices, content, or data handling of third-party providers. We encourage you to read the privacy policies of any third-party service you interact with, particularly if you contact those providers directly outside of the ids88 platform environment.
ids88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by email to your registered address and/or by posting a prominent notice on the ids88 platform, with a minimum of seven (7) days' notice before the updated policy takes effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the ids88 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to ids88's handling of your personal data, you may reach our Data Protection Officer through the following channel:
We are committed to resolving all privacy inquiries promptly and transparently. Standard response time for written requests is within 30 days of receipt. For urgent matters — such as a suspected data breach or unauthorized access to your account — please contact us via live chat for immediate assistance.
For further information about your rights and the ids88 platform in general, you may also visit the FAQ page or review the Terms & Conditions.
Six principles that guide every data decision ids88 makes on your behalf
Every byte of data transmitted between your device and ids88 is protected by 128-bit SSL encryption. Your personal details, financial records, and gameplay history are encrypted both in transit and at rest using AES-256 standards.
ids88 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your information is used solely to operate the platform and to fulfil our legal obligations.
You hold eight clearly defined data rights, including access, rectification, erasure, and portability. Submit a request to our Data Protection Officer at any time and receive a full response within 30 days, with no bureaucratic barriers.
ids88 does not hold data indefinitely. Each category of personal data is assigned a defined retention period — from 13 months for server logs to five years for KYC records — after which it is securely deleted or anonymized.
ids88 operates strict Know Your Customer and Anti-Money Laundering protocols in line with internationally recognized standards. KYC verification is mandatory before any withdrawal — protecting both our members and the integrity of the platform.
In the unlikely event of a data breach that poses a risk to your rights, ids88 will notify all affected members without undue delay. Our incident response team operates 24/7 with a tested, documented breach response plan in place.
Your data is protected. Your experience is our priority. Join millions of Indonesian players who trust ids88 for secure, fair, and entertaining online betting.